General Information
All orders are reviewed properly and will be manufactured by our manufacturers accordingly. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
Delivery Location
Items offered on our website are available for delivery Worldwide.
Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within [10] business days of the date of your order. Business day mean Monday to Friday, except holidays.
Please note we do not ship on [Sundays].
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Delivery Instructions
You can provide special delivery instructions on the check-out page of our website.
However, if you would like to request anything special after placing the order, you can reach us at eleganceleath@gmail.com within 12 hours of placing the order. If it is possible, we will fulfill your request to modify the order.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at:
Questions
If you have any questions about the delivery and shipment or your order, please contact us at:
